Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional.

At Premier Hearing and Balance, LLC, we pride ourselves on developing long-term relationships with our clients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.

Meet the Team

Mary Miller, Ph.D., CCC-A, Audiologist

Mary Miller, Ph.D., CCC-A

Audiologist


Dr. Miller began her academic journey at Louisiana State University, earning her Bachelor’s degree in Communication Disorders. She went on to receive her Master’s degree in Audiology from The University of Memphis and later achieved her Doctorate in Audiology from James Madison University.

With years of professional experience, Dr. Miller is dedicated to helping patients improve their hearing health and overall quality of life. She is licensed by the Louisiana Board of Examiners for Speech Language Pathology and Audiology and is a proud member of the Louisiana Academy of Audiology. She holds national certification through both the American Speech-Language-Hearing Association (ASHA) and the American Doctors of Audiology (ADA).
Kimberly Sanborn, Au.D., CCC-A, Audiologist

Kimberly Sanborn, Au.D., CCC-A

Audiologist


Dr. Sanborn began her studies at Louisiana State University, where she earned a Bachelor’s Degree in Communication Sciences and Disorders. She went on to earn her Clinical Doctorate of Audiology from LSU Health Sciences Center in New Orleans.

She is licensed by the Louisiana Board of Examiners for Speech Language Pathology and Audiology and is a proud member of the Louisiana Academy of Audiology. She holds national certification through both the American Speech-Language-Hearing Association (ASHA). She specializes in the identification and management of hearing loss and tinnitus and the fitting and programming of cochlear implants.
Claire Dufrene, Au.D, FAAA, Audiologist

Claire Dufrene, Au.D, FAAA

Audiologist


Dr. Dufrene began her studies at Southeastern Louisiana University, where she received a Bachelor’s degree in Communication Sciences and Disorders. She went on to receive her Doctorate of Audiology from Louisiana Tech University in Ruston, LA.

She is licensed by the Louisiana Board of Examiners for Speech Language Pathology and Audiology and is a proud member of the Louisiana Academy of Audiology.
Sara Pohlman, Au.D.

Sara Pohlman, Au.D

Audiologist


Dr. Pohlman began her studies at Louisiana State University, where she earned a Bachelor’s Degree in Communication Sciences and Disorders as well as a Bachelor’s Degree in Psychology. She went on to earn her Clinical Doctorate of Audiology from LSU Health Sciences Center in New Orleans.

She is licensed by the Louisiana Board of Examiners for Speech Language Pathology and Audiology and is a proud member of the Louisiana Academy of Audiology.
Rachel Nicaud, B.S.

Rachel Nicaud, B.S.

Audiology Assistant

Rachel has a Bachelor’s Degree in Communication Disorders from our very own Southeastern Louisiana University. She joined our team in 2024 and has been an absolute asset to both our patients and our Premier Team!

Amy Cantrell

Amy Cantrell

Patient Care Coordinator, Hammond and Mandeville

Amy is committed to making sure patients get all of their questions answered and is our liaison for billing and scheduling. She adds humor and creativity to our professional prowess.


Melissa Couturier

Patient Care Coordinator, Hammond

Melissa will always greet you with a smile as she welcomes you to Premier! She will do everything she can to make your experience a positive one, from the time you schedule to the moment you leave your appointment.

Nancy Champagne, Patient Care Coordinator

Nancy Champagne

Patient Care Coordinator, Mandeville

Nancy is resourceful beyond measure and will make sure your experience with Premier is smooth and pleasant.